As the COVID-19 (Coronavirus) pandemic continues to spread throughout the U.S., New Dimensions Federal Credit Union has developed a strategic and proactive plan to help our borrowers and depositors. We are aware that you or your family members may be negatively impacted by the loss of a job, reduction of wages, or illness and your credit union is ready to assist its members during these challenging times, just as we always have.
We have been working nights and weekends to ensure that we are prepared to meet your financial needs and help you address the challenges in the event that you may have trouble making your loan payments thus hurting your credit rating. We want you to be able to focus on your health and safety and not be burdened with the stress of how to make ends meet. We encourage you to contact one of our loan officers to see how we can assist you financially. Our loan officers are available Monday through Friday from 9:00 AM to 5:00 pm.
Many members have embraced and taken advantage of online banking, mobile check deposit, and mobile banking to access their funds and have found how easy it is to do so. One member stated “I know I said I would never access my accounts this way, but now that I do, I really like it. It is also safer for me because as I age, it’s one less trip out.” Should you want to take advantage of one of these free services, please visit our website or do not hesitate to contact one of the staff at the credit union.
We also want to take a minute to remind you of the misconceptions that are circulating on social media and what we hear on the street. Here are some links that will provide you with the most up-to-date and accurate information regarding the COVID-19 (Coronavirus) pandemic: the CDC, www.CDC.gov the State of Maine, www.maine.gov and the World Health Organization, www.who.int.
Our world changed overnight and there are still uncertainties that are affecting all of us. I want to reassure you that the safety and security of our members are our top priority and we are here to serve you. We will get through this by working and helping each other together. We are here to help, so please do not hesitate to reach out.
Chief Executive Officer