At NDFCU, we consider our members our biggest and best asset. With everything we do each day, we have you in mind~first and foremost. We want you to know that it brings us tremendous joy when we hear about the positive experiences you have had with us.

Please continue to share all of your experiences with us. Please leave your feedback below. You can also email us at or contact us directly at (800) 326-6190. We value your opinion and we are very interested in any feedback you’d like to provide. You have a voice that will be heard at New Dimensions FCU!

From Members, Roy & Meredith Vashon

It has been a pleasure doing business with the Credit Union for many years. Happy New Year!

January 2, 2019

~ Roy & Meredith Vashon

From Member, Heather Merrow

June 28, 2018

Walking into the Credit Union is like attending a reunion everyone saying Hello and greeting me with a smile, friendly face and sometimes a Hug. What a cheery place to go!!! I feel bad for those who do online banking and never get to experience such positive upbeat customer service.

Thank you all!!!

From Member, Celeste

June 25, 2018

Taking the free budgeting seminar at NDFCU was the BEST decision of my life!  I discovered through the class that I was able to use the equity in my home to pay off all my high-interest debt which saved me HUNDREDS of dollars a month!  I am thrilled…I finally can breathe and sleep at night! Thanks for all your help, Tanya!

From Member, Scott Morey


Been a member since 2000, way back when It was called Notre Dame Federal Credit union. I’m not going anywhere. They have always been there to help in our times of need. Great bunch of people.

~ Scott Morey

From Member, Janis Pelletier Noel


The first account my parents ever opened for me nearly 40 years ago was here, and I still have it (along with a few more). I have always been treated kindly and highly recommend opening any type of account you may need here. The service is always great and the tellers friendly and helpful. The rates and fees are competitive, as well as having convenient hours of operation.

~Janis Pelletier Noel

From Member, Chuck Cabaniss

October 20, 2017

As a business owner with employees, I am very much in tune with how I am treated by employees whenever I enter any type of establishment. I am often motivated to provide management with feedback when there is one who stands out and makes customers feel welcome and valued as what recently happened to me in your Augusta branch. I do this because I am aware of how it affects any business.

When I walked in the door to conduct some business I was greeted with a big welcoming smile and the request of, can I help you. The experience was one that left me feeling I was doing business with the right organization. Thank you!

~Chuck Cabaniss

from member, Judy Gregory

~May 4, 2017

“I have been a member since I was a child, and my adult child also has an account. NDFCU has been there to support me through many vehicle purchases, personal loans, credit card, etc. I’ve always had great service from past and present staff, and many times in a pinch, helping me to get through whatever was coming at me. Phone calls and emails are answered promptly and by a friendly, helpful employee. Thank you for continuing to be my “go to” banking institution.”

from member, Sr. Kathryn Kelm…

~Annual Meeting/March 2017

“The New Dimensions staff is so friendly and helpful. I am so happy our little non-profit, Alter Bread business has an account here.”

from member, Marie Carrier…

~Annual Meeting/March 2017

“New Dimensions has great service. The staff is of great help when you need it. Thanks to you and your staff.”

from member, Norma Gagne…

~Annual Meeting/March 2017

“Every time I go to NDFCU, I am greeted with a smile and someone always calls me by my first name. I’m so glad that I chose New Dimensions FCU. Thank you!”

from member, Diane Dechaine…

~Annual Meeting/March 2017

“New Dimensions has been here for us for many years. The staff is especially professional and have always helped us connect with the correct staff person needed. New Dimensions will flourish because of the people who are there, plus the extra things they do over and above their job descriptions. Keep up the good work! We need more like NDFCU!”

from member, W. Sumner Davis…

~Annual Meeting/March 2017

“Exemplary Service! Smiling Personnel! Great People!”

from member, Albert Brochu…

~Annual Meeting/March 2017

“I am very satisfied with the service I receive at New Dimensions. The tellers are very friendly and knowledgeable. I have been a member for a long time and proud to be a member.”

from member, Bruce Kaherl…

~Annual Meeting/March 2017

“I always enjoy banking at New Dimensions FCU. They have very good staff ready to help you in time of need.”

from member, Pamela Rideout…

~Annual Meeting/March 2017

“When we joined New Dimensions, we were shocked at the feeling of being so welcomed at a credit union. We felt everyone there knew us and cared about us. We never feel like a ‘number’ when we do our banking at New Dimensions.”

from member, Heidi Goodale…

~Annual Meeting/March 2017

“I had gone through a very difficult time in my life and had made some poor financial decisions. New Dimensions FCU worked with me and gave me a second chance to repair my credit. The staff always left me feeling better about myself and gave me renewed hope in getting back on my feet to better financial choices. Thank you for empowering me to improve my life. You are the best!”

from member, Sandra Marcoux…

~Annual Meeting/March 2017

“I’ve been a member of NDFCU for 45 years, so it is like going home each time I go through the doors. The tellers and the office personnel have always been a great help no matter what my financial business was. Thank you for giving me the confidence and privilege to do my banking with you.”

from Michael Coyne, member of NDFCU…

~Annual Meeting/March 2017

“Whether in an office, or out on the floor, the genuine friendly attitude at NDFCU is the ‘real deal’! They are always keeping members aware of new programs. The credit union staff are family.”