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Contact Us
Please contact us by filling out the information below. Thank you, and we look forward to connecting with you promptly.
To report a lost or stolen ATM/Debit Card:
During Business Hours: 1-800-326-6190
During Non-Business Hours: 1-800-472-3272
Related Links:
Locations and Hours
Holiday Closing Dates 2026
Waterville Branch
Skowhegan Branch
Find a Surcharge-free ATM
Beginning February 22, 2026, Hannaford ATMs will no longer participate in the CO-OP surcharge-free ATM network. Fees may apply when using these machines.
Annual Notice Regarding Non-Visa PINLess Debit Card Transactions
We allow non-Visa debit transaction processing. This means you may use your Visa® Check Card on a PIN-Debit Network* (a non-Visa network) without using a PIN to authenticate your transactions. The non-Visa debit networks for which such transactions are allowed are NYCE® and ACCEL/Exchange®. Examples of the types of actions that you may be required… Read more »
Why Small Deposits Make a Big Difference
Big savings goals don’t always require big deposits. Sometimes, the smallest steps make the biggest difference. Whether you’re saving for a vehicle, education, an emergency fund, or something special, setting aside money regularly can help turn your financial goals into reality. The key isn’t necessarily how much you save at once. It’s developing a habit… Read more »
Did You Know? Food Insecurity Affects More Maine Families Than You Might Think
When we think about hunger, we might picture someone who has gone days without a meal. But food insecurity isn’t always that obvious. It can affect working families, older adults, children, and neighbors who may be struggling quietly to make ends meet. Here in Maine, food insecurity is a serious issue, and it may be… Read more »
Celebrating International Credit Union Day & Member Appreciation Day
On Thursday, October 15, New Dimensions Federal Credit Union will join credit unions around the world in celebrating International Credit Union Day® while also recognizing the people who make our credit union what it is — our members. International Credit Union Day has been celebrated since 1948 and recognizes the history and impact of credit… Read more »
Did You Know? You can get ahead of Heating Season with an Energy Loan.
Cold weather has a way of showing up whether your budget is ready for it or not. An Energy Loan from New Dimensions Federal Credit Union can help you prepare for winter without taking a large heating or energy expense out of your savings all at once. And it’s not just for heating oil. Maybe… Read more »
New Dimensions Can Help You Set a Savings Goal You Can Reach
Saving money is one of the most important steps toward financial stability, yet many people struggle because their goals are either too vague or feel too ambitious. A realistic savings goal acts like a roadmap—it tells you where you’re going, how long it may take, and what you need to do along the way. By… Read more »
#ILoveMyCreditUnion Day Shows the Power of the Credit Union Difference
When credit unions across the country come together with one voice, people notice. The 2026 #ILoveMyCreditUnion Day campaign reached 4.3 million people and generated more than 28,100 engagements, with participation from credit unions, employees, members, and communities in all 50 states and worldwide. For the sixth consecutive year, the Illinois Credit Union League spearheaded the… Read more »
NDFCU Annual Error Resolution Notice
In case of errors or questions about your electronic transfers, contact us at (800) 326-6190, write us at 94 Silver Street, Waterville, ME 04901, or email us at info@newdimensionsfcu.com as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the… Read more »
What Are You Saving For? Set a Goal You Can Reach
Saving for something important can feel overwhelming when you focus only on the final number. Whether you are planning for education, your first vehicle, a home project, a vacation, or another major expense, a clear savings goal can make that larger amount feel much more manageable. At New Dimensions Federal Credit Union, we want to… Read more »
Back-to-School Shopping on a Budget: Smart Saving Tips from New Dimensions FCU
Back-to-school season can be exciting, but for parents and students alike, it can also put pressure on the household budget. Whether you are shopping for a child, preparing for college, or beginning a trade-school program, New Dimensions Federal Credit Union is here to help you plan, spend thoughtfully, and keep your financial goals on track…. Read more »